Courier Orders
Deliveries for the greater Cape Town area do not have specific days for specific areas, all areas are serviced daily.
Delivery fees are from R50 and will be confirmed by the sales team when placing the order.
When placing orders online, ensure the correct delivery method is chosen to avoid any delays and incorrect totals at checkout.
All orders need to be paid in full before they are dispatched. The couriers will not accept any cash or payment.
Once you receive your invoice with our banking details on it, you can do an EFT, SnapScan or Zapper payment and email the proof of payment to accounts@logicabeauty.com
Please ensure there is someone at the delivery address on the day of delivery to receive your parcel. If for any reason there is a problem, kindly inform us in time as to not let the driver attempt to deliver.
There will be an extra delivery fee added to accounts for orders that need to be delivered a second time.
When placing an order please stipulate the own courier shipping method if you will using your own courier and inform us which company will collect on your behalf.
Confirmation of receipt of proof will be sent and the parcel will be given to the assigned courier. Depending on the option chosen your parcel will reach you within 24 – 72 hours.
We do not accept any liability for delayed delivery / loss / damage of the item/s caused by any third party.
An email and sms will be sent notifying you that the parcel has been shipped and provides you with the tracking number.
Please note - couriers do not deliver during weekends and public holidays.
Collection Orders
This option is only for orders collected by yourself or an appointed person - not for courier collections.
Proof of payment for orders can be email to accounts@logicabeauty.com.
Alternatively cash or card payment will be accepted in store when collecting.
Orders can be collected at our premises once you receive confirmation that the parcel is ready. Please ensure to supply your client code/account name to person collecting on your behalf.
Payment in advance or exact cash is advised to avoid delays.
Damaged Shipment
Once you have received your goods, please check thoroughly against invoice.
If an item is received and it is either damaged or faulty or an item has not been received at all, please contact us within 48 hours - No claims can be accepted after this period.
If after investigating the error, we find we are at fault, we will correct the problem at no extra cost to you